At ZAG Signs, Kerala’s best printing shop, customer satisfaction is our top priority. We strive to deliver high-quality custom printing products that meet your expectations. Since all products are personalized, we follow specific refund and cancellation guidelines.

1. Order Cancellation

• Orders can be canceled within one hour of placement, provided that production has not yet started.

• Once printing or production begins, cancellation requests cannot be accepted.

2. Refund Eligibility

Refunds are provided only in the following cases:

• Clear printing defects

• Delivery of the wrong product

Please note: minor color variations, monitor display differences, or design approvals given by the client before printing do not qualify for refunds.

3. How to Request a Refund or Replacement

To request a refund or replacement:

1. Email zagsigns@gmail.com

2. Include your order number

3. Attach photographs of the product

4. Provide a brief description of the issue

After review, if the claim is valid, ZAG Signs will issue a refund or reprint the product.

4. Refund Process

• Refunds will be processed to the original payment method within 7–10 business days.

• All refund and dispute resolutions are at the discretion of ZAG Signs management.

5. Commitment to Quality

As Kerala’s most trusted and reliable printing firm, we ensure every project is handled with utmost care, precision, and professionalism. Your satisfaction is our priority, and we strive to provide a seamless printing experience for every customer.